Getting the right communications solution for your business is important. Choose wrong, and productivity levels could be at risk of decline. Your employees need to be able to easily communicate with both customers and each other.
Compared to traditional phone systems, VoIP technology has some clear advantages that your business could benefit from. We’ve summarised the most important ones for you here.
What does VoIP stand for?
First, let’s make sure we are clear on what we are talking about.
VoIP stands for Voice over Internet Protocol. It is the delivery of voice communications across IP networks. Or in simpler terms, it’s a means of making phone calls via the internet. Unlike a traditional phone system, it’s not reliant on a fixed telephone line.
Now let’s dig a bit deeper into the benefits VoIP can bring.
1. Complete Portability
VoIP allows you to make calls from anywhere, as long as you have a decent internet connection.
You can connect with customers even when out of the office. With remote working on the rise, VoIP technology is a sensible choice to allow your employees to stay productive when at home. All they’ll need is a softphone app which allows them to take business calls on their smartphones from anywhere.
What’s more, your VoIP number is completely portable so you can use the same number wherever you go. It’s perfect for those who travel a lot but want to appear as if they never leave the office.
2. Cost savings
VoIP calls are cheaper than those using PSTN. Generally, traditional set ups will incur charges for each minute of call time on top of the monthly rental price. Whereas, with VoIP you often only pay a monthly charge from your ISP that has minutes already included.
You can also do away with unnecessary hardware and infrastructure connected to a traditional phone line system. Plus, the PSTN network is due to switch off in 2025 so you must switch to VoIP before then to avoid your telephone service being cut off.
3. Fully scalable
It’s really easy to add or remove users and bandwidth from your VoIP business system. With VoIP, you’ll only ever have to pay for what you need.
Are you a small business with aspirations of growth?
Start by purchasing a VoIP solution that covers your current needs and simply add to it as your business grows.
4. Increased productivity
VoIP allows you to multitask without interruption. You can take more than one call concurrently without incurring additional charges.
The added versatility of VoIP means you can continue working even in unexpected situations which may require you to leave the office or switch the device you are working on. Your businesses productivity level is less likely to drop.
5. Clearer voice quality
Voice quality tends to be clear, with few latency issues or call dropouts.
The key to this is having a stable internet connection with good bandwidth. This will grant you access to the superior sound quality VoIP can provide.
See the benefits for yourself!
Are you looking for help with finding and implementing a new VoIP business system?
HVoice is our cost effective, cloud-based VoIP solution for business with 5000 inclusive minutes to UK landlines and mobiles.
Contact us now to find out more.
